Purchasing Amateur Radio products via mail order can save you time and money. Ordering by mail also can present its own set of problems. Please be aware and informed of each company's mail-order terms and conditions before you purchase.

Confirm the total price, including tax, shipping, and credit-card fees.

Will your purchase be shipped from stock? When will it be shipped?

If the product is back-ordered--that is, if what you've ordered is currently out of stock and your dealer is waiting for more to arrive--will you be charged before what you've ordered is shipped to you?

What does your purchase include? What accessories are included?

Service: What is the warranty and who does the service?

Return policies: What are the restocking charges, if any?

• Keep records of all phone calls and transactions.
• Be specific on models and types when contacting the vendor.
• Please don't use a dealer's 1-800 number for general technical information if the number is specified "Orders Only."