If you're having problems installing, running or using any ARRL software, feel free to contact us for assistance. Please check the product notes and installation notes for help first.

You can reach us by e-mail (epubs@arrl.org), phone (860-594-0214) or U.S. mail (ARRL, Attn: EPB, 225 Main Street, Newington, CT 06111-1494).

When requesting help, please include (or have handy, if you're phoning) the product name and exact wording of the error message and/or a thorough description of the problem. Information about your computer, including processor type (AMD 486 DX/2 66MHz, Intel Pentium 133MHz), amount of RAM installed, model and maker of your video card (ATI Expert@Work, Matrox Millenium), current video resolution (640 x 480 w/256 colors, 1024 x 768 w/24-bit color) and the operating system you're running (Windows 3.1, Windows 95) is also required.