Does anyone experience a problem with broken ARRL account? My account was messed up about 1 month ago or so. All personal data as well as membership are gone, only my callsign and login data are left. Trying to enter missing data back to empty fields I got an error message "Data are exist". Clicking on the button "Join" though I'm still an active member got another error "A critical error has occurred. Please check the Event Viewer for further details." The irony is I have DXCC, WAS but the site says I'm not ARRL member. Tried different browsers on PC, Mac, login/relogin, cleaning browser cache memory, etc - no luck, still same problem. Eventually I called to ARRL helpdesk and they said I'm not alone, others experience the same problem, and my membership is OK promising the site will be fixed soon. I don't think so especially when my due time to to renew a membership will come. How can I renew one if account is broken?
73, Vlad - NC1VR |
